Penerapan Asas-Asas Umum Pemerintahan yang Baik dalam Penyelenggaraan Pelayanan Publik di Lembaga Pemasyarakatan

Abstract

The general principles of good governance play a crucial role in state institutions, influencing government actions and accountability. These principles serve as the foundation for proper governance, ensuring fairness and respect, free from tyranny and abuse of authority. Public service aims to meet citizens’ needs, and in a prison (Lapas) setting, quality public services are vital for a conducive environment. This is because convicts also have the right to obtain proper public services as guaranteed in Article 34 paragraph (3) of the 1945 Constitution of the Republic of Indonesia. On the other hand, in practice, the implementation of public services in prisons has not been implemented properly and with good quality. This is caused by many factors, such as the number of prison officers who are not in proportion to the number of inmates, the problem of overcrowding in prisons, and other factors. Based on these conditions, the authors describe 2 (two) problem formulations: a) Prisoners’ Rights in Obtaining Good Public Services in terms of the Correctional Law; and b) Application of AUPB in the Implementation of Public Services in Correctional Institutions. The research method in this research is normative juridical research (legal research). Through this paper, there are 2 (two) problem formulations, namely a) An inmate, while coaching in prison, has the right to get good public services b) Public service providers in prison must always base their actions on the General Principles of Good Governance (AUPB), such as the principle of impartiality, the principle of good service, and the principle of not abusing authority.