Qonita, Firzan. “Dynamic Governance in Bureaucratic Reform: A Case Study of Dispendukcapil Surabaya”. Jurnal Mengkaji Indonesia 3, no. 2 (September 21, 2024): 243–266. Accessed December 5, 2025. https://jurnal.erapublikasi.id/index.php/JMI/article/view/797.