Examining The Mechanism of Influencers to Motivate Urge of Impulsive Buying Through Tik Tok
Main Article Content
Abstract
The rapid growth of social commerce has intensified the role of social media influencers in shaping consumer purchasing behavior, particularly impulsive buying on platforms such as TikTok. This study examines the mechanism through which influencer credibility, message credibility, and media credibility influence consumers’ urge to buy impulsively, with trust in branded posts serving as a mediating variable. Grounded in the Stimulus–Organism–Response (SOR) framework, this research employs a quantitative approach using survey data collected from 150 Indonesian TikTok users who have purchased products promoted by a social media influencer. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. Results in this research indicate a positive effect of trust in branded posts on Urge to Buy Impulsively. The findings additionally indicate that the trust in branded posts is heavily influenced by Influencer Credibility, Message Credibility, and Media Credibility.
Article Details

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
Kumar, S., Spais, G. S., Kumar, D., & Sureka, R. (2020). A Bibliometric History of the Journal of Promotion Management (1992–2019. ). Journal of Promotion Management , 26(1), 97–120. https://doi.org/10.1080/10496491.2019.1685622
Dodoo, N. A. (2018). Why Consumers Like Facebook Brands: The Role of Aspirational Brand Personality in Consumer Behavior. Journal of Promotion Management, 24(1), 103–127. https://doi.org/10.1080/10496491.2017.1346536
Ibrahim, B., Aljarah, A., & Ababneh, B. (2020). Do Social Media Marketing Activities Enhance Consumer Perception of Brands? A Meta-Analytic Examination. Journal of Promotion Management, 26(4), 544–568. https://doi.org/10.1080/10496491.2020.1719956
Ott, H. K., Vafeiadis, M., Kumble, S., & Waddell, T. F. (2016). Effect of Message Interactivity on Product Attitudes and Purchase Intentions. Journal of Promotion Management, 22(1), 89–106. https://doi.org/10.1080/10496491.2015.1107011
Papasolomou, I., & Melanthiou, Y. (2012). Social Media: Marketing Public Relations’ New Best Friend. Journal of Promotion Management, 18(3), 319–328. https://doi.org/10.1080/ 10496491.2012.696458
Pinto, L., Loureiro, S. M. C., Rita, P., & Sarmento, E. M. (2019). Fostering Online Relationships With Brands Through Websites and Social Media Brand Pages. Journal of Promotion Management, 25(3), 379–393. https://doi.org/10.1080/10496491.2019.1557817
Shen, B., & Bissell, K. (2013). Social Media, Social Me: A Content Analysis of Beauty Companies’ Use of Facebook in Marketing and Branding. Journal of Promotion Management, 19(5), 629–651. https://doi.org/10.1080/10496491.2013.829160
De Veirman, M., Cauberghe, V., Hudders, L., 2017. Marketing through Instagram influencers: the impact of number of followers and product divergence on brand attitude. Int. J. Advert. 36 (5), 798–828. https://doi.org/10.1080/ 02650487.2017.1348035.
Edelman (2018) 2018 Edelman Trust Barometer Global Report. New York. https://www.edelman.com/sites/g/files/aatuss191/files/2018-10/2018_Edelman_Trust_Barometer_Global_Report_FEB.pdf.
Ramadanty, S., & Safitri, Y. (2019). Social Media Influencers Involvement in the Digital Campaign in Indonesia. 2019 International Conference on Information Management and Technology (ICIMTech). doi:10.1109/icimtech.2019.8843732
Erwin, E., Saununu, S., J. Rukmana, A., Y. (2023). The Influence of Social Media Influencers on Generation Z Consumer Behavior in Indonesia. West Science Interdisciplinary Studies. https://doi.org/10.58812/wsis.v1i10.317
Andonopoulos, V., Lee, J., Jiyeon), Mathies, C., 2023. Authentic isn’t always best: when inauthentic social media influencers induce positive consumer purchase intention through inspiration.J. Retailing Consum. Serv. 75, 103521. https: //doi.org/10.101 6/j.jretconser.2023. 103521.
Venciute, D., Mackeviciene, I., Kuslys, M., Correia, R.F., 2023. The role of influencer–follower congruence in the relationship between influencer marketing and purchase behaviour. J. Retailing Consum. Serv. 75, 103506 https://doi.org/ 10.1016/j.jretconser.2023.103506.
Kim, D.Y., Kim, H.-Y., 2021. Trust me, trust me not: a nuanced view of influencer marketing on social media. J. Bus. Res. 134, 223–232. https://doi.org/10.1016/j. jbusres.2021.05.024.
Hughes, C., Swaminathan, V., & Brooks, G. (2019). Driving brand engagement through online social influencers: An empirical investigation of sponsored blogging campaigns. Journal of Marketing, 83(5), 78– 96. https://doi.org/10.1177/0022242919854374.
Krisdanu, C., A. Sumantri, K., A. (2023). TikTok Sebagai Pemasaran Digital di Indonesia.
Piotr Kwiatek, Radoslav Baltezarević, Stavros Papakonstantinidis: THE IMPACT OF CREDIBILITY OF INFLUENCERS RECOMMENDATIONS ON SOCIAL MEDIA ON CONSUMERS BEHAVIOR TOWARDS BRANDS Informatol. 54, 2021., 3-4
Erwin, E., Saununu, S., J. Rukmana, A., Y. (2023). The Influence of Social Media Influencers on Generation Z Consumer Behavior in Indonesia. West Science Interdisciplinary Studies. https://doi.org/10.58812/wsis.v1i10.317
Golan, G, J. (2010). New Perspectives on Media Credibility Research. American Behavioral Scientist. 54 (1), 3-7. DOI: 10.1177/0002764210376307
Valentini, C. (2018). Credibility. The International Encyclopedia of Strategic Communication, 1-6.
Casaló, L.A., Flavián, C., Guinalíu, M., Ekinci, Y., 2015. Avoiding the dark side of positive online consumer reviews: Enhancing reviews’ usefulness for high risk-averse travelers. J. Bus. Res. 68, 1829–1835. https://doi.org/10.1016/j.jbusres.2015.01.010.
Shamim, K., Azam, M., Islam, T. (2024). How do social media influencers induce the urge to buy impulsively? Social commerce context. Journal of Retailing and Consumer Services.